Shipping & Delivery Policy

This shipping policy is valid for the United Kingdom

Below you will find the average delivery time of all our packages:

Order Processing Time: 1-3 Business Days (Monday to Friday)

Order Shipping Time: 4-9 Business Days (Monday to Friday)

Order cutoff time: 6:00 PM (GMT) Greenwich Mean Time (London)

We use the following carriers parties:
- DHL
- UPS
- FedEx

Shipping costs

Shipping is free. We cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Change of Address: 

Customer can change their delivery address by contacting our customer service within 24 hours of placing the order. Once an order is dispatched, the delivery address cannot be changed. These 2 statement work whichever comes first.

Customers are responsible for ensuring their address is correct at the time of purchase

Shipping Cancellation conditions:

You can cancel an order within 24 hours of purchase without any fees.

Once an order has been dispatched, it cannot be canceled.

Customers may return the product after receiving it, subject to our Return & Refund Policy.

Parcels Damaged in Transit:

If you find your parcel damaged in transit, please report is to us within 5 business days of receiving the Order.

We may require photo evidence of the damaged goods to process your claim.

After reviewing the claim, we may after a replacement, refund, or credit for any items proven to be damaged in transit.

Tracking your order

You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted tracking page which you can use to track your package. Click here to go to our order tracking page.

Please contact us via email at info@veramae-fashion.com if you have any questions about your order and shipment. Our service team is happy to assist you.

Boutique Name: VeraMae-Fashion
Address: Geograaf 16, Duiven, Gelderland, 6921 EW, The Netherlands

E-mail: info@veramae-fashion.com
FAQ: Frequently Asked Questions
Tel: +31616651868

Customer service hours:
Monday to Sunday: 9:00 am to 5:00 pm (GMT) 

We do our best to reply to your e-mail within 1 day